Choosing the right glasses and lenses is not just about style—it's about enhancing your vision and protecting your eye health. A personalized selection process ensures that your lenses meet your unique needs, whether for clear distance vision, comfortable reading, or all-day protection from harmful light. The right eyewear is an investment in both your comfort and well-being. We take the time to understand your individual needs and offer the attention and quality service that big chains can't. When you choose local, you're choosing a trusted partner who genuinely cares about your eye health and the well-being of your neighbors.
Supporting a locally owned and independent optometrist means you're not just getting personalized, expert care—you're also investing in your community. As a privately-owned practice, we believe in giving back to our community in every way we can. Not only do we donate to local non-profits and sponsor events and teams, but we also dedicate our time and expertise to providing eye care services for those in need. Supporting our community is at the heart of what we do, and we are proud to make a positive impact in the lives of our neighbors, both through financial contributions and hands-on care.
All Sales of Prescription and Non-Prescription Eyewear are final. Professional Services on behalf of the Optometrist and/ or Optical Staff are non-refundable.
All orders require a minimum 50% deposit.
Any discrepancies between the Doctor’s prescription and the lenses manufactured by the lab, any optician change, and/or any prescription changes made by the Doctor that require the lenses to be remade will be remade at no cost within 60 days of the original service date.
Lens wearers who are unable to adapt will be given the option of a 1 time remake with alternative lenses within 60 days of the original date of service. The patient will be responsible for any additional lens or lens treatment updgrades at this time. Upgrade fees are non-refundable.
Bright Eyes understands that you may not be able to come right away to pick up your eyeglasses. We are happy to hold onto them for 6 months. At that time your glasses/ lenses will be donated to the local Lion’s Club. If you cannot get into the office to pick them up we can mail them to you with a pre-paid $10 shipping fee. Warranty for Frames and Lenses
All frames come with a manufacturer's warranty for any manufacturer defect for 1 year from the date or purchase. This does not include loss, theft, damage from pets, people, or vehicles. All parts and pieces must be returned with the defective frame to qualify for warranty replacement.
The warranty period for lenses with Transitions®, Crizal®, or TD2®is 1 year from purchase date. Lenses without lens treatments have NO WARRANTY.
We are happy to make new lenses for your previously purchased ophthalmic quality frame. This does not include over-the-counter readers or other frames purchased at drug stores or convenience stores. We pledge to take the utmost care in handling it. However, there is always a possibility that the frame may be damaged or lost during fabrication or shipping. Bright Eyes is not responsible for replacement or reimbursement if that should occur.
If the patient’s own frame breaks during insertion of the new lenses you should know those lenses cannot easily be placed into a different frame. We will make new lenses at no charge for a new frame, but the cost of the replacement frame will be patient responsibility.